Come see us!
The Volunteer Office is open every day of the week from 9am-5pm.
Policy Reminders:
CANCELING A SHIFT: Please be sure to let someone at the Aquarium know if you cannot make your shift. Managers are depending on you when they fill out their daily schedule, so if you don’t show up, you are letting a lot of people down. • Canceling more than 48 hours in advance: remove yourself in the VIC (click “remove me”). • Canceling less than 48 hours: call the department in which you are scheduled (if no answer, leave a voice mail).
Volunteers that are a “No-Show, No-Call” more than twice, may be barred from volunteering again in that department.
CELL PHONES: Staff and Volunteers may not use of cell phones in the public areas of the Aquarium during operating hours. We ask that you leave your cell phone in your car or locked in a locker (on silent) in the break room. If you must make a call, please step into one of the break rooms.
GUM CHEWING: While on the floor, please refrain from chewing gum.
UNIFORMS: We are looking to everyone to look sharp and ready to engage our guests.
a. All shirts must be tucked in except for the women’s polo.
b. Any shirt worn under your uniform shirt must be black, white, or grey.
c. Pants shall be navy, khaki, black, and charcoal grey. Solid colors; no designs or patterns.
d. Denim and “cargo” pants are unacceptable. This means no side pockets on or below the knee.
e. Name tags are mandatory and must be worn on the outermost layer of clothing on the right hand side of your uniform at all times.
f. No decorations or other adornments shall be worn on the name tag. (please feel free to use your lanyard for those decorations.)
g. All uniforms shall be neat in appearance and not showing excessive wrinkles. Please iron or have your uniforms pressed before coming to the Aquarium to present a neat appearance!
h. Uniforms that are faded or stained should be retired.
Stories, Suggestions & Compliments!
Attention Volunteers! Do you have a great story about something that happened to you or a guest while at the Aquarium? Do you have an idea of how we could strengthen the guest or volunteer experience? Would you like to brag about a staff member or fellow volunteer’s performance? Or do you just love the newest Aquarium exhibit, program or benefit?
Then, we want to hear from you! You can share your stories, suggestions and compliments with us in one of two ways:
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Stop by the Volunteer Office or Training Center & fill out a Stories, Suggestions & Compliments form. (You may remain anonymous if you prefer.)
Please note that due to the volume of feedback the Aquarium receives from Team Members as well as logistics, costs, and other concerns, we will not be able to respond to or implement every suggestion we receive. We will pass on your feedback to the appropriate departments & team members so that they may recognize staff/volunteer efforts, address recurring concerns, implement doable ideas, and share Aquarium experiences, perhaps even with the media!
We look forward to hearing from you soon!
Volunteer Resignation
We understand that change may occur in your life. If you need to resign from the Georgia Aquarium Volunteer Program, please call us at (404)581-4490 or email us at volunteer@georgiaaquarium.org to discuss your resignation and the resignation process. Please review and complete the following Georgia Aquarium Volunteer Program Resignation Form upon contacting us. Thank you for your service and dedication to the world's largest aquarium and best fishes!
Volunteer Benefits - For information on benefits, please visit the Volunteer Benefits Webpage.