Join Our Team : Service Representative

Position Title:

Service Representative

I. Position Summary

This part-time position provides optimal guest service ensuring that all the guest needs are met in a timely manner with an enthusiastic and energetic attitude. A Service Representative will also complete additional tasks as assigned by the Store Director. Candidates must be able to work 3-4 days/week including Saturday and Sunday. They must have transportation to be capable of working shifts that may begin as early as 7:00am and end as late as 1:00am. All interested candidates will be required to take and pass a drug test and background check prior to employment.

II. Responsibilities:

• Performing exemplary guest service for all aquarium guests. • Performs daily tasks such as cleaning, store recovery/replenishment, merchandise placement. • Resolves guest service issues in partnership with Store Director. • Builds strong relationships with team members. • Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team. • Consistently looks for methods to maximize store sales. • Accountable for accurate cash handling with the registers. • Works assigned schedule and accountable to attendance policy expectations. • Accountable for all Loss Prevention procedures and requirements. • Insures a clean, organized and safe environment for guests. • Follows dress code and code of conduct guidelines.

III. Qualifications:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the Service Rep is frequently required to stand; walk and use hands to handle merchandise. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. • The Service Rep must frequently lift and/or move up to 20 pounds. Interested candidates should email their cover letter and resume to:

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Created at 4/29/2013 12:49 PM by
Last modified at 7/22/2013 5:30 PM by sptestaccount